Skip to content

Frequently asked questions


What is your return policy? 
We hope that you and your pup love your order! However, if you aren’t satisfied, we’d love to help. We accept returns of unused items in original packaging within 30 days of purchase for store credit. To start the return process, please email
How do I clean my Reese + Murphy products?
Chew (rubber) toys can be hand-washed. Plush toys are machine washable.
How much does shipping cost? 
We offer free standard shipping on all orders over $100. Orders under $100 have a standard shipping rate of $6.95. Need it sooner? We offer Express 2-Day shipping for $19.95
My dog destroys most toys. Which toy would be best for them? 
Our chew toys are made with 100% natural, durable rubber and designed for aggressive chewers. None of our chew toys are hollow, making it difficult for dogs to chew them apart.
Where do you ship? 
We currently ship to the continental US.